Our Commitment

  

 

 

 

 

 
 

SORAG’s is committed to providing quality care to Service Users and in accordance with the Service User’s wishes.
SORAG is committed to the Care Principles and Objectives set out in the New National Minimum Standards and ensure that our services are appropriate and realistic alternative to residential care.
  • Our services are intended to meet the needs and exceed the expectations of our service users with the highest degree of conviction and professionalism.
  • Our services are designed and constantly improved with the full participation of our Service Users.
  • We aim to adopt a flexible approach with all our Service Users by helping them to maintain their independence and preserve their quality of life.
  • We base our approach to delivery of domiciliary care services on the six main values that underpin quality of life:

     

    1. Privacy – confidentiality of information about Service Users
    2. Dignity – treating the Service User with respect
    3. Independence – Your decision to take sensibly calculated risks
    4. Choice – You decide how you wish your care to be delivered
    5. Rights – We respect your rights to make decisions
    6. Fulfilment – We will endeavour to ensure all aspects of your daily life is fulfilled